Empowering Residents in Sittingbourne & Sheppey

Discover the range of advice we offer at Sittingbourne & Sheppey Residents Association, designed to empower residents and Resident Management Companies (RMCs) to effectively manage their properties and communities.

Free Advice and Support for RMCs and Residents

We offer free advice to RMCs and residents across Sittingbourne, Sheppey and Kent. We host monthly meetings to discuss and share our experiences with numerous other RMCs at varying different stages of their journeys.

Our Unique Approach to Managing Agents and Management Companies

What sets us apart? We've been through the process of changing managing agents ourselves and are keen to help you navigate this process wherever possible, ensuring a smooth transition and improved management for your property.

Empowering Residents to Take Control

We have helped numerous management companies in moving things forward and allowing residents to take control of their estates management company, creating thriving and well-managed communities.

Taking Back Control: Removing a Managing Agent

If your managing agent isn’t working in the best interests of residents, you do have the power to change things. The process starts with your Residents’ Management Company (RMC) or Right to Manage (RTM) company. By working together with other leaseholders, you can appoint supportive directors, call a meeting, and vote to remove and replace the agent.

Quick Checklist

✅️ Check your lease & TP1 – confirm if an RMC/RTM exists and what powers it has.

✅️ Search Companies House – see who the current directors are.

✅️ Confirm membership – only members can vote or stand as directors.

✅️ Build support – talk to neighbours and gather evidence of poor management.

✅️ Call a General Meeting – at least 5% of members can force one if needed.

✅️ Appoint new directors – vote in supportive residents.

✅️ Pass resolution to remove the managing agent – majority vote required.

✅️ Serve formal notice – follow the contract’s notice period.

✅️ Appoint replacement or self-manage – do due diligence before choosing.

✅️ Oversee handover – transfer funds, records, and keys.

✅️ Stay compliant – file annual returns, consult properly on works, and keep residents informed.

Raising the Profile

At Sittingbourne and Sheppey Residents Association, we are committed to shining a light on the work of managing agents and the impact they have on local residents. Many people are unaware of the crucial role managing agents play in the upkeep of estates, blocks and shared spaces — and equally, the challenges that arise when things go wrong.

By highlighting these issues through articles and wider media coverage, we aim to give residents a stronger voice and encourage higher standards, transparency and accountability from managing agents.

As seen in the two articles below, our work focuses on raising awareness, informing residents of their rights, and ensuring their concerns are taken seriously. Together, we can push for fairer treatment, better communication and improved services across Sittingbourne and Sheppey.

"The Sittingbourne & Sheppey Residents Association have been instrumental in helping us navigate the complexities of property management and empowering us to take control of our estate."

A Satisfied Resident